At Home Service Singapore, we are committed to protecting your personal data in compliance with Singapore’s Personal Data Protection Act (PDPA).
1. What information we collect
We may collect your name, phone number, email address, service address, and service request details when you submit a form, call us, or contact us through WhatsApp or email.
2. How we use your information
We use your data to:
– respond to your inquiry,
– arrange quotations and appointments,
– provide and improve our home services,
– send service updates and important notices,
– comply with legal obligations.
3. Sharing of information
We may share relevant details with trusted service partners and subcontractors only when needed to fulfill your request. For moving-related services, this may include our strategic partner Move Move.
4. Marketing communications
We may send promotional offers only where permitted by law. You can opt out anytime by replying “STOP” or contacting us directly.
5. Cookies and analytics
Our website may use cookies and analytics tools to understand traffic and improve user experience. You can disable cookies in your browser settings.
6. Data protection and retention
We implement reasonable administrative and technical safeguards to protect your personal data. We retain data only as long as necessary for business or legal purposes.
7. Your rights under PDPA
You may request access to or correction of your personal data, or withdraw consent for certain uses, subject to legal limitations.
8. Contact us
For privacy-related requests, contact:
Email: [email protected]
Phone: +65 8328 6985
9. Updates to this policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page.
Effective date: March 1, 2026