FAQ

Common questions, clear answers

Booking, pricing, schedule changes, and payment information for Home Service Singapore.

The guidance below is written for customers comparing service scope before sending a request. It explains what our operations team needs to quote quickly, how deposits are handled, and when WhatsApp is more suitable than a long form.

Booking & Scheduling

Which areas in Singapore do you cover?

We cover all major regions in Singapore. Special locations can be arranged with advance notice.

How can I get a quotation quickly?

The fastest way is WhatsApp with photos and basic job details. We usually respond within minutes during operating hours.

Do you require a deposit?

For larger jobs, we may collect a booking deposit. The amount and terms are shown clearly before confirmation.

Payments & Policies

Can I pay online?

Yes. Stripe checkout is supported for deposit payments and selected service packages.

What if I need to reschedule?

Rescheduling is available. We recommend at least 24-hour notice to retain your preferred slot.

Need a faster answer?

WhatsApp is the fastest channel for quote and slot confirmation. Our operations team typically responds within minutes during working hours.

Phone: +65 8328 6985

Email: sales@movemove.biz

Hours: Mon-Sat, 9:00am-9:00pm

Chat on WhatsApp

Before you ask for a quote

For moving jobs, share inventory photos, lift access, preferred move timing, and any disposal or packing add-ons.
For cleaning, confirm home size, current condition, whether supplies are provided, and any sensitive surfaces or appliances.
For aircon, plumbing, electrical, and handyman work, send clear photos plus the brand, fault symptom, and urgency level.

Choose the right path

Use the booking form when you already know the service type and have a preferred date.
Use WhatsApp when the problem is urgent, visual, or difficult to describe without photos.
Use the pricing page when you are comparing starting ranges before sharing a full scope.