Privacy Policy
Last updated: 28 July 2026
Home Service Singapore ("HSS") collects, uses, and discloses personal data for service quotation, booking, coordination, payment, safety, quality follow-up, and customer support.
Information we collect
This may include your name, contact details, service address, property and access information, photos or videos of the requested work, communications, payment references, and service records. Please avoid sending unnecessary personal documents or sensitive information in job photos.
How information is used
We use relevant information to respond to enquiries, prepare quotations, select the appropriate service route, schedule and deliver work, process payments, handle issues, keep service records, prevent misuse, and improve the HSS customer experience.
Approved service providers
HSS may disclose only the information reasonably needed for an approved specialist service provider, technology provider, payment provider, or professional adviser to support the requested service. These parties are expected to use the information only for the relevant purpose and subject to appropriate safeguards.
Retention and protection
HSS applies reasonable administrative and technical safeguards and retains personal data only for as long as it is reasonably needed for the stated purposes, legal obligations, dispute handling, or legitimate business records.
Your choices and requests
You may ask about, correct, or withdraw consent for personal data under HSS control, subject to applicable law and service or record-keeping requirements. Submit a privacy request through the contact page or WhatsApp at +65 8328 6985.