Condo Multi-Unit Aircon Recovery and Stabilization

Challenge

A landlord portfolio had recurring cooling complaints and urgent tenant pressure before the weekend.

Execution

• Assigned two technical teams for parallel servicing and diagnostic checks.
• Prioritized drainage and coil treatment for high-usage units.
• Created maintenance calendar with reminder cadence for each unit.

Outcome

• All units restored to stable cooling performance on the same day.
• No repeat callback within 30 days after service.
• Property manager adopted recurring contract for preventive servicing.